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Unlock Your Potential!

Just beneath the surface in every hospital is a high-performance organization waiting to be unleashed. The key to freeing that dynamic potential lies hidden within the departments with the largest staffing variances. We will help you unlock that potential!

 

The limits of organizational effectiveness in any hospital are defined by identifiable performance limiting factors. The classic response of department managers who must find a way to compensate for the negative effect of those factors is to "staff up."

 

The same performance limiting factors that create a perceived need for excess staff (and higher than necessary labor costs) also produce sub-optimum results in all other critical outcome areas including:

  • Service and clinical quality, 

  • Physician and patient satisfaction,

  • Employee relations, and

  • Community image.

Therefore, department staffing variances are markers that identify potential opportunities to improve performance across all critical result areas!  This critically important concept makes labor productivity benchmarking a powerful focusing tool that can be used to improve performance in all critical outcome areas (service and clinical quality, physician and patient satisfaction, employee relations and community image)--while simultaneously reducing cost! A two-step approach based on change management principles is recommended.

 

1. First, focus your efforts by using IMPACT! benchmarks to identify the departments being affected by performance limiting factors.

2. Then use the Opportunity Inventory to identify and resolve the performance limiting factors that created those variances to improve performance across all critical outcome areas. 

Unleash the incredible power of your hospital's potential! Call (toll free) 888-587-2120 and get started today!

"There are two kinds of people who never amount to much: those who cannot do what they are told, and those who can do nothing else." - Cyrus Curtis


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